Recalls / Class II
Class IIF-1591-2014
Product
Benefiber fiber supplement stick packs, sugar free and taste free, packaged in the following configurations: (1) Benefiber Fiber Supplement, On-The-Go Stick Packs, Sugar Free, Clear & Taste-Free, packaged in 8.16-oz. boxes containing 68/0.12-oz. stick packs, UPC 300670176686. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ; (2) Benefiber Fiber Supplement, Taste Free, Sugar Free, packaged in 0.36-oz. foil packages containing 3/0.12-oz. stick packs, UPC 300670186036. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ; (3) Benefiber Fiber Supplement, Taste Free, Sugar Free, packaged in 0.36-oz. foil packages containing 3/0.12-oz. stick packs, 8/0.36-oz. foil packages clipped together on a strip, UPC 300679110766. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ;
- Type
- Food
- Affected lot / code info
- 68-ct. boxes - 25574002, 25515001, 25515002, and 25574001, all with exp. dates of 02/2014; 3-ct. packages - 26096201, exp. 07/2014; 26096203, exp. 07/2014; 26096202, exp. 07/2014; and 26248201; exp. 05/2014; 8-package clip pack - 26128701, exp. 07/2014, and 26128702, exp. 07/2014.
- Quantity
- 57,808/68-ct. pkgs., 142,088/3-ct. pkgs., and 11,678/8/3-ct. pkg. clip strips
Why it was recalled
The products are being recalled due to the receipt of a relatively high number of consumer complaints.
Recalling firm
- Firm
- Novartis Consumer Health
- Notification channel
- Letter
- Type
- Voluntary: Firm initiated
- Address
- 10401 Hwy 6, Lincoln, Nebraska 68517-9626
Distribution
- Distribution pattern
- Distribution was nationwide. There was no foreign/military/government distribution.
Timeline
- Recall initiated
- 2013-12-18
- FDA classified
- 2014-02-27
- Posted by FDA
- 2014-03-05
- Terminated
- 2014-11-26
- Status
- Terminated
Source: openFDA Food Enforcement endpoint. Recall record F-1591-2014. The FDA issues recall classifications as health-hazard assessments, not legal findings.